What a nightmare for travellers, road, rail and air, this snow has been. It has to have been the worst snow for around 15 years in England and about 30 years in Scotland and it appears it’s not over yet.

Apologies to anyone checking this website over the last couple of weeks for airport updates but I have been on an extended break and have been unable to blog.

Normal service will resume today, but firstly, I would like to thank Flybe for the calm and efficient way they handled my snowbound problem yesterday.

The heavy snow meant that although the airport was operational it was unreachable by road and flights I had booked could not be taken. A quick call to their call centre (change or amend a booking) meant that I was able to change the flights to a later one that day free of charge and wait for the roads to be cleared.

For those of you affected by blocked roads who need to take a Flybe flight check with the airline about changing your booking. I was informed yesterday that due to the snow passengers could change their flights, rebooking flights up to the end of January free of charge, but the rebooking must take place prior to the departure of the original flight booked.

Information from Flybe’s website:

Passengers booked to travel on any flights which Flybe is forced to cancel today due to adverse weather conditions are offered one of the following three options:

1. Refund for the flight affected
2. Travel to the final destination at the earliest opportunity.
3. Travel to the final destination at a later date (subject to availability)

Passengers unable to travel to/from airports within the next 24 hours due to continued adverse weather conditions can re-book to travel on another flight on the same route at no additional charge, subject to availability.

Please contact our Customer Call Centre on 0871 700 2000 or, if calling from outside the UK, 00 44 1392 268500.

For anyone flying today who is concerned about the status of their flight, check with your airline, they will have the most up-to-date information about what is happening.