UK airports information

Gatwick Airport introduces Approved Operator Scheme for meet and greet parking companies

Gatwick Airport’s Approved Operator Scheme for meet and greet parking companies is set to be introduced at the end of the month.

The scheme, which will see the airport only permit approved meet and greet parking companies to operate from dedicated areas of the terminal forecourts and / or dedicated areas of the multi-storey car park, will commence from 1st July 2013.

The initial proposal was announced earlier this year with a consultation period for comments open until 12 April. More than 350 responses were received and were used to formalise the final scheme.

In order for Gatwick meet and greet parking companies to achieve Approved Operator status they must meet the airport’s strict criteria:

  • A meet and greet airport parking company must hold the coveted Park Mark® award by the British Parking Association, in conjunction with the Association of Chief Police Officers
  • They must also hold the Buy With Confidence accreditation from Trading Standards
  • The must sign and agreed to Gatwick Airport’s Approved Operator Scheme contract.

The Approved Operator Scheme introduces a new charging plan to parking companies with a higher rate payable for those companies wishing to meet their customers on the terminal forecourt – a charge of £3 per transaction will be levied on meet and greet operators carrying out their operations on the terminal forecourt.

For those wishing to meet and greet in the dedicated area of the multi-storey car park, there is the slightly charge of £1.30 per movement (taking up to 10 minutes) or £2.00 per movement (taking up to 10 – 20 minutes). If the meet or greet takes longer than 20 minutes, the regular tariff will apply.

On the 1 July, the airport will also introduce a ‘no pick-up’ policy, which means no one, accept for approved meet and greet parking companies, will be able to pick up passengers, or return vehicles to returning passengers, on the airport terminal. Non-approved meet and greet parking companies will not be able to use the terminal forecourt nor dedicated meet and greet parking zones in the car parks; they will need to use the multi-storey car parks and pay the regular tariff.